Offices

India

Opposite Tata Dharam
Kanta, Lakri Fazalpur
Bypass Road
Moradabad – 244001

Contact

+91 – 9412244708
+91 – 7055705401
Info@shivayas.com
sanjay@shivayas.com

Shipping

Shipping Policy

Welcome to our Shipping Policy. This policy provides details on shipping procedures, delivery timelines, and related terms and conditions for the shipment of products purchased from our website. By placing an order with us, you agree to abide by the terms outlined in this policy.

Order Processing:

Upon placing an order on our website, please allow for processing time before shipment. Processing time typically ranges from 1 to 3 business days, excluding weekends and holidays.
Orders are processed in the sequence they are received. We strive to expedite processing whenever possible.
You will receive a confirmation email once your order has been processed and is ready for shipment. This email will include your order details and tracking information.

Shipping Methods & Rates:

We offer various shipping methods to accommodate your preferences and delivery needs. Available shipping methods and associated rates will be displayed during the checkout process.
Shipping rates may vary based on factors such as delivery location, package weight, and shipping method selected.
Please note that shipping rates are subject to change without prior notice. The applicable shipping rate for your order will be confirmed during checkout.

Delivery Timelines:

Delivery timeline depend on the shipping method selected and the destination address. Estimated delivery timelines will be provided during the checkout process.
While we make every effort to ensure timely delivery, please understand that unforeseen circumstances such as weather conditions or carrier delays may impact delivery timelines.

Shipping Restrictions:

We currently only ship within India. We do not ship to P.O. boxes or APO/FPO addresses. Please provide a valid street address for delivery when placing your order.
Some products may be restricted from shipping to certain locations within India due to legal or logistical reasons. These restrictions will be communicated during the checkout process.

Order Tracking:

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through our designated carrier’s website.
If you encounter any issues with tracking your order or have questions about your delivery status, please contact our customer support.

Delivery Confirmation:

Upon delivery of order, please ensure that someone is available to receive and sign for the package. A signature may be required for certain deliveries to confirm receipt.
If you are unavailable to receive the package at the time of delivery, the carrier may leave a notification card with instructions for arranging re-delivery.

Shipping Policy Updates:

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through our designated carrier’s website.
If you encounter any issues with tracking your order or have questions about your delivery status, please contact our customer support team for assistance.